Bizzabo is great - just needs more customer support!
We use Bizzabo for one of our clients [...]. The product addresses everything we need! In particular, we like the flexibility you have in …
Starting at $14,999 per year
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What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
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Awards
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Popular Features
- Attendee list export (36)8.080%
- Event analytics (37)7.777%
- Registration, RSVP, and ticketing (39)7.373%
- Email marketing (35)6.060%
Reviewer Pros & Cons
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. ...
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We h...
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo's event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform that enables Event Experience Leaders to manage events, engage audiences, activate communities, to deliver business outcomes. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
You Don’t Just Need an Event Platform
Event Experience
Event Networking: Empowering Event Attendees To Connect
Boosting Event Engagement With Bizzabo's Audience Reactions
The Video Capabilities of the Event Experience OS
Bizzabo - App Market
Bizzabo’s Event Experience Lab: An Approach to Event Success
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo starts at $14999.
Reviewers rate Participant roles & permissions highest, with a score of 8.2.
The most common users of Bizzabo are from Mid-sized Companies (51-1,000 employees).
Bizzabo Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 40% |
Comparisons
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Reviews and Ratings
(140)Attribute Ratings
Reviews
(1-25 of 51)Companies can't remove reviews or game the system. Here's why
March 27, 2024
Bizzabo Blazes Ahead of Other Hybrid Event Software
Within our organization, we use Bizzabo for our New Customer Trial Programs as well as our annual conferences, which have adopted a hybrid format ever since the Pandemic. With Bizzabo, we are able to run in-person and virtual events, delivering a memorable experience where every attendee can engage and take away key learnings.
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. Recordings of sessions are ready quickly as well.
- Registration Setup - The customization options for registration works extremely well for our organization! During our annual conferences, we expect a diverse group of attendees such as clients, our franchisees, and Enterprise Sales VPs. With Bizzabo, we're able to customize registration options making that part of the process seamless.
- Agenda Customization - With our events, we offer not only main sessions, but also different tracks based on role/business goals. Bizzabo allows us to build agendas that make sense for our audience and help us internally analyze what sessions are getting the most traction.
- Bizzabo Mobile App - The mobile app is outstanding! It eliminates our need to print thousands of copies of our event agenda and gives attendees access to updates in real-time. We also use it to communicate promotions, announcements, and reminders, making communication with attendees super efficient.
- Onsite Equipment - When we are in-person for our events each year, we always encounter issues with our onsite equipment (WiFi routers, printers, and iPads). At least one piece of the equipment has always been broken and it makes our jobs super difficult - Either making it so we can't use that piece altogether or forcing us to consolidate equipment down for a large volume of check-ins.
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We have tried multiple chats, support phone numbers, and ticket submissions, but none have ever resulted in a good experience or solving for the issues.
- Registrations Under One Name - In our business, we frequently have cases where one person registers for a group of attendees. However, when they arrive onsite at check-in - The group members cannot find their names - They are all listed under the one person's name who completed registration. There has to be a better way to fix this part of the process!
March 27, 2024
Good features and super fast speed for event management.
It's basically a CRM for events. It serves many functions for us. We use it for ticket sales, to add all our agenda session details and speaker info, promo codes, registration for each session, sponsor details, and more. It's a great all-in-one stop shop for event management.
- Speed.
- Customer Support.
- Separate agenda and speaker sections that don't communicate.
March 26, 2024
We LOVE Bizzabo!
We here at [...] University use Bizzabo for all of our major events, including our annual commencement ceremonies. We love that we are able to live stream, sell tickets, present a website and collect information all in one location.
- It's very user friendly on the front end as well as the back end.
- We love the live-streaming feature
- Collecting relevant data from attendees
- Letting users know of critical updates, ie, turning on the location for live-streaming to work
- Data output, we would love to see some of these data points go into more detail. Love the view location map but want to see that in a more detailed spreadsheet.
- different/more custom ticket layouts
March 24, 2024
Fine for basics, not the most user-friendly tool
We used Bizzabo for hosting event registrations as well as webinar registrations - mostly for single session webinars and things like happy hours or dinners - as well as all of the email engagement features minus sending event/webinar invites. We run 40-50 webinars a year and about the same amount of events. We need a tool that can build out events and webinars efficiently, share data amongst a large team, and provide data that helps us to make better decisions in the future.
- Bizzabo has a good reporting dashboard that made things simple
- Bizzabo makes it easy to share access within our teams
- Bizzabo has a relatively clean UI
- I feel that customer relations were not particularly great. Slow response times and not very helpful when we did get in contact.
- Although UI is clean, functionality was a bit clunky.
- Limitations within asset creation were frustrating and time-consuming when building out events.
March 19, 2024
In my opinion, Not User Friendly
In my opinion, it's a very tedious process with too much flexibility in setting up registration pages. We need more of a uniform process in our organization. In my opinion, it's not back-end friendly for billing purposes. We require back-up in invoice billing, forcing us to click into each registration to email ourselves the confirmations. I think the steps are also unclear in where the information we're putting in will be displayed on the user end. In my experience, it's been nothing but trial and error learning.
- Visually impressive registration pages
- Live attendance updates
- Example photos of where information will be displayed
- ability to download all registration confirmations as back-up
- Save profile information in relation to the email address - I've had to fix the same participants throughout different events
- Simplify the process to swap tickets and make the option easier to find
March 15, 2024
Great product with great customer service
We use Bizzabo to handle both our in-person and virtual events and webinars. We run on average about 3-4 events per month on Bizzabo. The main problems that Bizzabo has solved for us is having a unified platform to support events that allow for both in-person and virtual, as well as included app support, and lastly physical hardware to support check-ins.
- On-boarding
- Customer success
- Ease of event set up
- Speaker experience
- Ease of getting users into the platform
- HubSpot integration
- Parity across registration options
- Data exports
We used Bizzabo in the past year for both virtual and in-person events and liked that we had a good amount of control over the email templates, the merge tags we were able to use in comms, the referral marketing functionality, and overall analytics. The in-person check-in experience was also very seamless, which made it easy for our team to make that fluid for attendees.
- Email Comms
- Virtual Event Experience
- Analytics
- Some limitations with email comms and layout
- Sometimes workflows with the registration process were broken
February 03, 2024
Bizzabo review
I leveraged Bizzabo as a platform to collect and manage customer submissions to our annual awards program. Bizzabo successfully provided us with 9 separate forms under one master web page which allowed our users to seamlessly submit awards submissions to multiple categories and allowed me to be able to quickly download review and manipulate the data submitted on the back end.
- backend reporting
- up time
- data manipulation
- UX
- customer support
January 29, 2024
Best event registrations capturing tool
We generally use Bizzabo to create our event landing pages in order to capture the registrations (both offline and online events). The customisations and the ease of use it has is really commendable. It gives a lot more variety to move around different elements and allows us to fit them in a suitable place where it'd look good for the audience.
- It was great to use this platform for an offline conference event we recently held in Singapore. Even one of the audience member asked about the platform we used to capture audience attendance.
- We also used Bizzabo for one of our webinar held in the past and the kind of customisations we did were totally beyond our expectations. The Bizzabo customer support team is really quick and prompt with resolving all our queries.
- We held a couple of more webinars where we we added Bizzabo landing page as the registrantion link for the audience. The report triggering feature in Bizzabo made it quite easy for our stakeholders to track the number of people who registered for the webinar and helped them set the expectitions right.
- In the beginning it was a bit tricky to navigate through the features available to us but slowly and gradually we figured it out.
- The customer support team sometimes take some time to get back with a response on some urgent request so I think that could be worked on.
- Sometimes, it take a bit of time for the changes to update on the actual landing page
January 24, 2024
Bizzabo Review
We use Bizzabo as an event platform for our three conferences throughout the year - LA, Miami and Vancouver. The only issues we have is ease of use and having a better experience for our attendees who like to use the platform for networking.
- Ease of use
- Helpful employees
- Affordable
- Better speaker portal
- More networking opportunities on the app
- More design options
January 22, 2024
Bizzabo
In my company, Bizzabo is instrumental for seamless live event management, including streaming and leading virtual events. The platform's user-friendly interface enhances engagement for both organizers and attendees. However, the HTML website builder, a valuable tool, it also has limitations. There is not much flexibility in terms of design, for example very limited possibilities for customised HTML widgets. As we don't have an access to the base code, changes to the overall website layout are almost impossible.
- Streaming live events.
- Event promotion.
- Website builder.
- Widgets customisations.
- Website layout limitation.
January 19, 2024
A User Friendly Event Platform.
We use Bizzabo for our bi-annual conferences to promote the event, speakers, and agenda, as well as collect registrations. We use the Bizzabo website builder to build immersive and branded websites for our prospective and registered attendees. We also use the tool for collecting data and doing reporting on our events to see the progress made. We utilize Bizzabo's onsite services for registration support and lead collection for our vendors/sponsors.
- Ease of setup.
- Great promo code & tracking system.
- Easy to use module-based website builder.
- The website builder could use more flexible modules & design options.
- More flexibility and adjustments in the data reporting options.
- Clearer specs for images.
October 23, 2023
Events run right!
Bizzabo helps us coordinate events and schedules when we host in-person conferences. It's been a solid platform for a few years and allows us to coordinate our in-person/hybrid annual customer conference with attendees from across the globe. There has been no issues or challenges with the event platform and it has always met our needs.
- Organization
- Ease of use
- Consumer friendly
- Sign up for sessions within the events.
- Visibility into which users are attending which events during the day.
July 06, 2023
Overall, this is a great product!
I set up programs in Marketo that sync data from Bizzabo to Marketo and SFDC. I also led the new integration effort between Marketo and Bizzabo. I also support users as their first line of tech support. In this role, I troubleshoot various problems and issues they have with emails, webpages, and registration flows. I've built templates for users to clone to make creating events easier.
- Easy event creation
- Live support
- Administration
- Integration roll out
- Program duplication
- Email sends
June 30, 2023
Marketing Manager
We use it for both small and larger events when we want a personalized landing page and a more in depth registration process. It also allows us to use promo codes for our partners and high value prospects. We like the amount of customization that it provides along with the event emails.
- Customization
- Logic
- Easy to use
- Sometimes it takes awhile to load
- I'd like more widget options
We chose Bizzabo for 2 years of running our client user conference. 2022 was a virtual event, and 2023 was in person with on-demand viewing after. Both times Bizzabo handled registrations (both free and paid), hosted our event website, agenda, and post-event content. We needed a platform that had a mobile app for the in-person conference, and Bizzabo handled that along with messaging services at the event.
- Event Registration.
- On-Demand recordings.
- Mobile App.
- Website template variety is lacking.
- Agenda options are limited.
- Badge scanning is an additional fee.
Bizzabo was our company's solution for running virtual events during the pandemic. We work almost exclusively with government agencies, and Bizzabo's knowledge and experience of the virtual-event world guided us to successful events with said agencies. Bizzabo is constantly utilizing new technologies to improve the one-on-one experience that is no longer exclusive to in-person events. These events have helped engage countless attendees with our exhibitors and sponsors, all from the comfort of their homes or office.
- In-house, web-based video streaming service.
- Integration with Zoom, Youtube, and Vimeo.
- Easy drag-and-drop site editor.
- The robust registration system, albeit a limited logistics system for certain fields.
- Built-in event analytics.
- Extremely responsive support.
- Extensive API system.
- Some interruptions in service are sporadic but are being worked on by their support team.
- More customization for the website builder would be nice- although customizable, CSS and Javascript is a must for complex features on the website.
June 22, 2023
Bizzabo has been the best event management software we have ever used. They live up to their promises.
Our organization uses Bizzabo for almost all of our event needs; registrations, session selections, speaker/talent/exhibitor/sponsor contracting and document management, on-site check-in, badge printing, session scanning, event app, etc. It has become almost our one and only tool for events. We also recently started using Bizzabo instead of Zoom for staff meetings for our remote team members.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)
June 22, 2023
Bizzabo: All Smoke and Mirrors
Bizzabo was meant to be used as a holistic online tool within our organization for event registration, email confirmations, virtual events platform, and online event page. We did not have a tool like this previously and were using many different tools for event registration, event confirmations, and virtual events. Bizzabo seemed to provide an easy solution to our event challenges.
- Sales. The sales process was done extremely well, and was the only thing that Bizzabo does well.
- Learning Resources. During the sales process, it is made very clear that once you sign a contract, you will have endless resources available to you for self-learning. The links to these tools were broken or outdated. Bizzabo completes so many updates to their platform but doesn't update the learning pages to reflect. You are sent an Excel spreadsheet with a checklist of items to work your way through and links are given, but the majority of the links were broken. The learning videos were very high-level. The online resources that didn't have the links broken, were more like blog posts followed by user comments.
- Support Management. I had weekly and then bi-weekly calls with our support account manager to help our team learn the basics of using Bizzabo. These were more of a sales call where Bizzabo was continually trying to upsell us or ask us how they can support us with more events in the future. I repeatedly kept telling our support manager that we don't need support for in-person events, yet each week was another opportunity for Bizzabo to ask us how they can support us for in-person events.
- Transparency. During the sales process and practice demos, Bizzabo came across very clear that the platform was easy to use and very user friendly. Consider it like this; you purchase a Ford but it has Ferrari parts and the instructions are in Italian.
- Sales Process. In my opinion, very in your face about signing a contract. Bizzabo will email you non-stop until they get a signed contract.
June 22, 2023
Bizzabo's Events
We used Bizzabo during our external clients events we hosted onsite. It was helpful in showing the agenda and presenting a professional feel to our event.
- Look professional
- User friendly on client end
- App works nicely
- Sponsorship leads needs to work
- We never received our lead information from last year and no explanation why or a partial refund for services that were advertised but not accessible
- Price decrease
We currently use Bizzabo as our event management and registration tool for our annual user conference. It allows us to easily create an event website with pre-loaded templates, helps to manage and process ticket sales and payments, tracks registrations, supports onsite registration, lead capture for event sponsors and enables our mobile app.
- Event webpage templates
- Easy to set up mobile app
- Onsite check in and name badges
- Lead capture devices
- Surveys and Polls
- Reporting
June 21, 2023
Scalable and friendly user
Marketing hosts several online and hybrid events a year aimed to attract potential clients and talent as well. Most of these events are global or regional ones.
- Whitelabeling space and URLs
- Agenda set up
- Automated communications
- Integrations
- Add ons such as language providers
- Analytics
We use Bizzabo for our conference app and badging requirements.
- Their APIs allowed us to integrate with our core-systems, making contact and registration information easily transfered.
- The user interface is smooth and easy to navigate.
- The check-in process is quick and slick.
- How data is managed between the app and backend sometimes leaves disconnects that require manual refreshes in both the user app and the registration process.
- The who viewed your profile notification is sometimes viewed as intrusive.
February 27, 2023
Bizzabo is great for Tech!
We use Bizzabo for virtual and hybrid events for our internal and external stakeholder events. Our company has employees and clients all over the world, so Bizzabo makes it easy for us to connect regardless of the location.
- Easy to navigate
- Provides user support
- Overall positive attendee experience
- Update how to videos for the latest version
- Double check preservation materials during the selling process
February 21, 2023
Perfect if you want a one stop shop for your conferences
Bizzabo is our main customer experience platform: it manages our public content, the event agenda and speakers, and everything related to billing and ticketing and comms.
- Automated app creation
- Registration
- Reporting
- Admin user experience
- Design and user ux
- In venue app